University Housing Staff - Assistant Director

Position Description

Purpose

To administer and coordinate the residence life activities associated with a designated group of residence halls and apartment complexes at the University of Tennessee, Knoxville.

Responsibilities

Responsible for the comprehensive student life program in an area of six or more residence halls including the supervision of full times and student staff in each building. Serves as an integral part of the Department's Central staff, responsible for formulating departmental policies and implementing programs and procedures designed to provide a high level service to residents.

Principle Duties

• Directly supervise six or more full-time Hall Directors, one Graduate Assistant and the Area Secretary
• Serves on Hall Director and Resident Manager Search Committee, which recommend appointments to the Executive Director of University Housing and the Vice Chancellor of Student Affairs
• Assists with the selection process for the Resident Assistants, Assistant Hall Directors and Graduate Assistants in the area
Recommends Assistant Hall Director, Graduate-Assistant, and Resident Assistant appointments to the Assistant Director of University Housing
• Directly responsible for evaluating the Hall Directors, Graduate Assistants and Secretary reporting to the Area Assistant Director. Coordinates the evaluation process of Assistant Hall Directors, Resident Assistants and Senior Secretaries in the area
• Recommends salary increases, promotions and terminations to the Assistant Director of University Housing
• With the Assistant Director plans and implements training workshops for all residence life staff
• Works with the Assistant Director to develop on-going staff development programs for Hall Directors and Graduate Assistants
• Participates in the planning and implementation of the training course for Resident Assistants
• Oversees the consistent enforcement of all university rules and regulations in the residence halls in their area and meets with students to discuss infractions when necessary
• Insures that activities are provided for resident students that foster personal and community development, based on Wellness philosophy
• Consults with advisors of hall government associations on program and project planning
• Monitors the budgets of area halls and recommends appropriate adjustments.
• During the summer, assists in the coordination of special projects, assists with the summer conference program, or coordinates the summer school housing program, including staff selection and the administration of all activities associated with these programs
• Advises and/or serves on various departmental committees including the Selection, Staff Recognition, Training, and Diversity Education
• Represents the Department of University Housing on university-wide committees when appropriate
• Investigates and responds to concerns and complaints of students, parents, university staff members and others in such manner as to provide accurate information and foster good public relations
• Insures that benchmarking satisfaction surveys are distributed and the results are utilized in the hall's operations
• Prepares reports regarding the operations and activities of the area halls for the Assistant Director as is appropriate
• Recommends facility improvements and participates in developing short and long range plans for maintaining and improving the physical facilities
• Participates in policy formulation for the Department of University Housing and serves as part of the central management team
• Represents the university in appropriate regional and national professional organizations
• Responsible for coordination of special interest housing programs within their area.
• Hears appeals from students in their area wanting to be released from their housing contracts or appeals on billed damages
• Oversee and maintain an area programming resource office
• Coordinate departmental community service and Campus Chest projects
• Perform other duties as assigned by the Assistant Director or Executive Director of University Housing

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

UH: 03/08