University Housing Staff - Executive Director

Position Description

Purpose

To administer and direct all activities associated with the operation of the University of Tennessee, Knoxville Department of University Housing.

Responsibilities

Responsible for the overall operation of thirteen residence halls, rental properties and the university's guest house, Hopecote.

Principle Duties

• Recommends staff exempt appointments for the Department of University Housing to the Vice Chancellor for Administration and Student Affairs.
• Recommends salary increases, promotions and terminations to the Vice Chancellor for Administration and Student Affairs.
• Participates in the evaluation process for all administrative (exempt) staff members, and is directly responsible for evaluating those positions reporting to the Executive Director.
• Encourages and supports opportunities for staff development at all levels of the departmental organization.
• Evaluates and assesses staffing needs on a timely basis and recommends changes to the Vice Chancellor for Administration and Student Affairs as appropriate to respond to needs and changes in the operating environment.
• Monitors housing application and assignment data to determine accuracy of projected occupancy of university housing facilities for specified periods of time.
• Coordinates preparation of the annual operating budget and recommends housing rental rates needed to meet budgetary needs to the Vice Chancellor of Administration and Student Affairs.
• Reviews monthly budget operating statements to compare revenue and expense data with budgeted amounts. Makes appropriate adjustments as necessary.
• Coordinates the development of both short range and long range plans for maintaining university housing Presents annual capital outlay plan to the Vice Chancellor for Administration and Student Affairs.
• Investigates and responds to concerns of students, parents, university staff members and others in such a manner as to provide accurate information, good customer service and to foster good public relations.
• Insures that adequate feedback mechanisms are developed and opportunities provided for resident students and other tenants to evaluate all aspects of university housing operations (ie. policy, facilities, staff, services) on a timely basis.
• Promotes and participates in the planning of the summer conference program and activities to insure a high level of utilization of housing facilities throughout the year.
• Insures departmental compliance with existing university and state fiscal and personnel policies and procedures.
• Encourages and communicates the expectation that programs and activities of an educational, recreational, cultural and social nature be provide for residents of university housing facilities.
• Discusses with academic administrators and faculty members ways in which departmental programs and services can more effectively compliment the educational goals and objectives of the university.
• Monitors current trends in student housing to determine potential application or impact to the department.
• Coordinates, confers and works with other department heads and staffwithin the Division of Administration and Student Affairs as well as with other UTK departments and UT Systems Administration in order to coordinate operations of the Department of University Housing with other university activities.
• Represents the university with appropriate regional and national professional organizations.
• Prepares reports concerning the operations and activities of the Department of University Housing for the Vice Chancellor of Administration and Student Affairs as requested or as deemed necessary.
• Performs other duties as assigned by the Vice Chancellor of Administration and Student Affairs.

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

UH: 03/08