Important Notice

Date: 6/8/2007
To: Golf Range Residents, Sutherland Residents
From: Timothy L. Johnson, Associate Director
RE: Major Changes for Paying Rent Effective July 1, 2007

Starting on July 1, 2007 rental charges incurred by students living in Golf Range and Sutherland Apartments must be paid at the Bursar's Office rather than at the University Housing Office. Faculty and Staff should check with the University Housing Office to see if you are eligible to pay at the Bursar's Office.

This is a significant step and we are very excited to provide a single location for paying your fees as well as your rent. Between June 15, 2007 and July 1, 2007 payments for rent will not be accepted in the University Housing Office or the Bursar's Office as we make this transition.

Please note that effective July 1, 2007, the following rule changes apply to your rental account and rental payments:

Monthly RENT is DUE and PAYABLE on the First Business Day of each month. Rental payments are to be paid without notice or request from the Department of University Housing, 405 Student Services Building or the Bursar's Office. Rental payments become delinquent at 4:00 P.M. on the 2nd business day of the month and failure to pay your rent as stated above will result in a hold being placed on your university records and is basis for eviction. Rental payments delinquent 30 days or more are subject to late payment fees. You will not be able to register for classes at the University of Tennessee or receive a transcript or diploma until all debts are paid in full.

a. Rental Rates are subject to change on July 1 of each year.
b. Payments on accounts will be applied to Holds first, such as parking tickets, library fines and tuition and fees.
c. Prepayments for rent will not be accepted.
d. If applicable, the University of Tennessee will deduct any delinquent rent and late fees from your University of Tennessee payroll check.
e. There is a 2.5% service fee for payment of rent and/or late fees by credit card.
f. There is a $30.00 returned check fee and check writing privileges will be suspended and permanently terminated for students, faculty and staff in accordance with the Bursar's Office policy.
g. Daily charges for partial periods of occupancy will be made on the basis of 1/30, 1/31, or 1/28, as appropriate.

Litigation And Collection Costs

In the event it becomes necessary for the University of Tennessee to file suit to either collect an amount owing under this Agreement or to regain occupancy of the assigned apartment upon termination of this Agreement, the tenant will be responsible to pay all litigation costs thereof, including attorney's fees. If a tenant's account is referred to a collection agency, the tenant will be responsible for paying all reasonable collection fees. Collection fees are ordinarily 33 1/3 % of the total outstanding balance due.

Specific Information Regarding Payments to the Bursar's Office

Payments are to be made to the Bursar's Office on the first business day of each month via cash or check. Credit card payments must be made on CPO with a current 2.5% service fee.

• Do not send cash through the mail. Send non-overnight payments made payable to UT to The University of TN, Office of the Bursar, Dept. 888315, Knoxville, TN 37995-8315.
• Priority/Overnight Mail - Please send overnight packages to the Main Bursar's Office at 211 Student Services Bldg., Knoxville, TN 37996-0225, NOT the Lockbox Dept. 888315.
• In Person - Checks and cash are accepted at either Bursar's Office Locations at 211 Student Services Building or 128 University Center.
• Drop Boxes - Available at both Bursars' locations. Checks only.
• E-Check - Payments for tuition, fees, and other University of Tennessee debts may be paid directly from a checking account at Circle Park On-line without writing a check or using a credit or debit card. A $1.00 service fee will be assessed.
• Credit Card - Payments may be made on-line at Circle Park On-line. A 2.5% service fee of the total charge will be assessed to the card user. The University of TN has contracted with an outside vendor in order to provide this service to those of you that prefer to pay with a credit card. The 2.5% fee is for the use of the service and is retained in full by the vendor. CPO is available for payment 7:00 am - 11:00 pm, Monday thru Saturday and 1:00 pm - 6:00 pm, Sunday.

Additional Payment Information:

Parents have their own fee payment website. Parents or others can now make a payment on the student's behalf by simply clicking on the "Parents Pay Here" link at https://cpo.utk.edu/CPOWeb. Enter the student's Id Number and their birth date, then click on the tab "Sign on to Pay Fees".

Currency must be in United States funds. Foreign currency will not be accepted.

Checks must be payable in U.S. dollars, drawn on U.S. banks, and must be payable to the University of Tennessee.

Each check must include the maker's University ID Number, current address, and local phone number.

The student and/or employee must endorse a two-party check. If a two-party check is returned, the student who received the funds is liable for the total amount of the check plus the associated administrative charges as assessed by the University.

Returned check service fee policy:

All checks are deposited the day they are received. A $30.00 service charge will be assessed when checks fail to clear the bank on which drawn. The administrative fee may be increased to $40.00 if the check is not redeemed within two weeks. In addition to this returned check administrative fee, late payment fees will be assessed as of the date the check is redeemed. When a check is returned, a VOLXpress notice is sent immediately to the billing address. Check writing privileges will be suspended and permanently terminated for students, faculty and staff in accordance with the Bursar's Office policy. Returned checks will not be re-deposited. Cash or cashier's check is required for payment of the returned check and service charges. Failure to clear returned checks will result in the forfeiture of all university services. Check cashing services are revoked for a period of time for any returned check.

Returned Check Policy:

1. First returned check - check writing/cashing privileges are suspended until the returned check and service charges are paid/cleared.
2. Second returned check - if the second returned check is within one calendar year of the first returned check, check writing/cashing privileges are suspended for 6 months from the date of the second check. If the second returned check is NOT within one calendar year of the first, check writing/cashing privileges are suspended until the returned check and service charges are paid/cleared.
3. Third returned check - check writing/cashing privileges are suspended for one year from the date of the third check.
4. Fourth returned check - check writing/cashing privileges are permanently suspended.

Check writing and check cashing privileges can become suspended and permanently terminated for students, faculty, and staff in accordance with this policy.